There are reasons for concern
everywhere about the financial system, especially in light of the
Eurozone debt crisis, the postponed, but still possible collapse of
the euro and other things based on facts, figure, events and rational
analysis. But that is not the biggest immediate risk for bank
customers in Latvia. The biggest risk is proving to be the customers
themselves.
Whatever else banks are, they are
institutions based on trust at the customer level. That is, the bank
is kept solvent by the fact that depositors a) believe the bank will
be there the next day, which depends on b) most of the other
depositors being there the next day. If that doesn't happen, whatever
else the bank is doing with the money entrusted
to it by customers doesn't matter, because, basically, the customers
cannot be trusted to stay with the bank and can, for whatever reason,
seriously damage it or pull it down.
This
is what is starting to happen in Latvia with the initially groundless
panic surrounding Swedbank
and, to a far lesser extent, SEB.
Both parent banks in Sweden are stable, solvent, and there are no
signals from any of the many third parties watching the banks
(auditors, analysts, shareholders) that anything is wrong (or, for
that matter, that the official authorities, which there may be some
reason to mistrust, are hiding anything). But now in Latvia, the mass
hysteria of bank depositors is itself becoming at least a low
intensity threat to Swedbank
and the other banks. It at least suggests there is some truth, but
little reason behind the saying that in bank panics and runs, the
cool and rational will fare the worst, remaining as the “last man
not taking everything out of the bank”.
There
may be an explanation, but not a justification of public behavior in
Latvia in connection with the recent closing of Latvijas
Krājbanka. However, that was a
relatively small bank in terms of assets (but broad-based in terms of
numbers of customers) and its demise was the result of alleged
criminal behavior by the owner of its parent Snoras Bank,
the Russian millionaire Vladimir Antonov. Also, thousands of
customers were compensated to the extent of their deposit insurance
coverage very quickly, with some LVL 200 million paid out within days
of the collapse.
The
fundamental problem is that people in Latvia now have a largely
irrational distrust of banking system as a whole, with Swedbank
singled out as the market
leader, and a far less irrational mistrust of government authority based
on inept initial statements (Krājbanka
is OK) by the Financial and Capital Markets Commission (FCMC) in
connection with the collapse of Snoras in
Lithuania. This mistrust is showing signs of turning into a kind of
mind-set of the Middle Ages. What I mean by that is that people see
their surroundings as governed by incomprehensible, mainly
malevolent and arbitrary forces beyond their control or
understanding. Wars, plagues, famines were frequent occurances and
to the average illiterate peasant, they simply happened or were acts
of God or other mystical forces. It now seems that many Latvians view
the financial system and their environment as a whole as a malevolent
force to which one can only react in the short term, based on the
basic emotions fear and suspicion, putting reason and the checking of
emotions against facts on the back burner. It is the kind of mindset
that led to numerous panics, delusions, witch-burnings, children's crusades and other acts of mass hysteria in one form or another. This
is shocking and baffling to the more rational societies of Europe, in
particular, the Swedes.
Another
way to put it is that these recent and still ongoing events show that
the greatest risk to any Latvian customer of a stable, well
capitalized and profitable Swedish-owned bank is the fact the many of
his or her fellow customers are like Chicken Little, ready to run
about madly shouting that “the sky is falling”. It would almost
be reason enough to move one's assets, if possible, to Swedbank
in Sweden, where the cohort of
bank customers is less excitable and irrational.